Customer Parts Return Policy

  • Only new and saleable parts will be considered for return. Parts in damaged packaging will not be accepted for return.
  • Parts should be returned within 60 calendar days from the invoice date.
  • Only parts normally stocked by Monark shall be accepted for return.
  • Parts that are accepted for return within 15 days of invoice will not incur any restocking fee.
  • Parts that are accepted for return between 16 and 30 days of invoice will be charged with a restocking fee of 20%.
  • Parts that are accepted for return between 31 and 60 days of invoice will be charged with a restocking fee of 40%.
  • Parts older than 60 days will not be accepted for return.
  • Parts must not be Made As Ordered (MAO), used parts, unsealed filters, custom made hoses, opened kits.

By availing and/or inquiring about our products and/or services, or participating in our events, initiatives, surveys in any of our programs and platforms, you confirm that you have read and understood our privacy policy and you hereby grant your express and continuing consent to allow MONARK EQUIPMENT CORPORATION to process your personal information and use it as may deem necessary in accordance with our policy.

Rate your website experience with us!