Customer Parts Return Policy

  • Only new and saleable parts will be considered for return. Parts in damaged packaging will not be accepted for return.
  • Parts should be returned within 60 calendar days from the invoice date.
  • Only parts normally stocked by Monark shall be accepted for return.
  • Parts that are accepted for return within 15 days of invoice will not incur any restocking fee.
  • Parts that are accepted for return between 16 and 30 days of invoice will be charged with a restocking fee of 20%.
  • Parts that are accepted for return between 31 and 60 days of invoice will be charged with a restocking fee of 40%.
  • Parts older than 60 days will not be accepted for return.
  • Parts must not be Made As Ordered (MAO), used parts, unsealed filters, custom made hoses, opened kits.