Services

Monark understands that you need maximum fuel efficiency, minimum operating costs and every minute of production you can get. Our range of services include machine servicing, oil & fluid analytical services and finance – you can read more about these below. We have ways to help you enhance every aspect of your operation, so you can work faster and more efficiently than ever.

Specialized service operations to help you maintain, optimize performance, maximize productivity, and reduce operating costs of your equipment. With Monark’s competent, skilled and certified technicians, value-added services speak the Monark difference.

UNDERCARRIAGE REBUILD

Your machine’s undercarriage represents a sizeable investment. We’re here to help you get the most out of it. Our undercarriage rebuild services offers you complete undercarriage solutions for your equipment.

Realize second life from worn undercarriage component by considering our undercarriage rebuild services.

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CUSTOMER VALUE AGREEMENT

HASSLE-FREE MAINTENANCE, GUARANTEED!”

Every piece of Cat® equipment is designed and built to provide maximum productivity and optimal operating economy throughout its working life. Maintain that built-in value through a CUSTOMER VALUE AGREEMENT (CVA). CUSTOMER VALUE AGREEMENT (CVA) is a maintenance program which can be customized to cover a wide range of services. Tailored to fit your unique business requirements, CVA comes in all shapes and sizes–from simple PM Kit Agreements to a more sophisticated Full Maintenance Contracts, and everything in between. Remove the maintenance burden from your shoulder by partnering with Monark in managing the health and performance of your equipment thru CUSTOMER VALUE AGREEMENT (CVA).

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FUEL INJECTION PUMP REPAIR

Monark provides Parts Reusability Evaluation, only based on Caterpillar specifications.

Our Edge:

Highly – Trained Cat Mechanics
Testing & Adjusting based on Cat Specifications
Sole Pre – Testing (Bench Test) Provider

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INSPECTION

Equipment Inspection

Complete and in-depth check of equipment cycle time, system pressure and engine power performed by certified technicians equipped with specialized Caterpillar tools.

FLUID ANALYSIS

SOS analysis helps you by identifying and measuring various contaminants and sources of oil breakdown, thus helps prevent excessive wear and eventual failure of your machine.

With SOS, you can:

Detect problems early so they can be repaired before they become major failures.
Monitor positives and negatives, so you won’t pay for repairing of components that are not broken.
Schedule downtime that fits into your workload.
Monitor maintenance schedules and manage your budget better.
Develop complete profile and history of each piece of equipment, keeping your equipment with high resale value.

ROUTINE FLUID ANALYSISMEANS A HEALTHY BOTTOM LINE

What if you could save thousands of dollars in owning and operating costs every year just by doing a single service? With Cat® S•O•SSM Services, you can. This routine check-up for your oil, coolant and fuel delivers valuable insights you can use to prevent unexpected failures and unplanned downtime.

SOS WEB

All you have to do is provide the sample. Our fluid analysis experts do the rest—using proprietary processes, sophisticated chemistry and the latest technology to reveal excessive wear, contaminated fluids or other “unseen” issues. You get reports you can understand and recommendations you can act on, fast.

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S.O.S Fluid Analysis Thorough, reliable, and cost-e ective early warning system that quantifies telltale wear elements, dirt and other contaminants in your equipment fluids to help predict troubles early for scheduled repairs.

ENGINE OVERHAUL

Whether your engine needs a top overhaul or lower end overhaul, we provide the right one to improve your operation.
With top performance and long life of Genuine Cat Parts, have a cost-effective and simple overhaul options no matter who does the work.

Top Overhaul

A top overhaul may be all that’s needed to restore power and efficiency. It consists of reconditioning or exchanging the cylinder head assembly for machines where cylinder head components wear faster than liners, rings and bearings.

Lower End Overhaul

This option consists of rolling in new and rod bearings. It’s an ideal choice when there is little or no ring or liner wear and the bearings are worn due to normal operation.

HOSE ASSEMBLY

Hose Assembly

Our Cat® Radial Hose Press offers reduced assembly time, reduced contamination, and computer-assisted, precise assembly.

FUEL INJECTION PUMP CALIBRATION AND REPAIR

Our 2500 Series Hartridge Fuel Injection Pump Calibration Equipment puts the injection pump back to Cat specifications, ensuring correct delivery of fuel in your engine for maximum engine performance and fuel economy.

CAT® CERTIFIED REBUILD PROGRAM

Rebuild your Cat equipment for a second life – with same as brand new warranty, new serial number and back to zero SMR – at a fraction of buying a brand new unit.

REPAIR OPTIONS

You chose Cat® equipment to get the best output from your investment. That value shouldn’t change throughout the equipment lifecycle. Repairs and rebuilds can add life to your machines and reduce costs to your bottom line. And no one in the industry does it better than Caterpillar. From the original design, our components are engineered to be repaired and rebuilt. What does that mean for you? Whatever your production or budget targets, we’ve got the expertise and options to help you find a compelling and competitive repair for your operation.

SERVICE AND SUPPORT

Services & Support

Need something? We can help. Whatever your business, size or location, our expert services can help you save time, make money, and do your best work. We have world class technology and services customized for every budget and goal. Choose from options that let you do-it-yourself to complete on-site dealer support from the largest network in the industry. You’ve got this. We’ve got your back. Let’s get it done together.

ON-SITE SUPPORT

On-site Support serving you 24/7

From onsite parts consignment warehouse to service support that provides ready repair and maintenance, you are assured that your Cat equipment is always on the go.

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