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Frequently Asked Questions (FAQs)

• What is this promo all about?
  Flash Deals is a limited-time discount promotion offered per month at PARTS.CAT.COM. Customers can take advantage of these significant savings.
• How do you get the flash deals 60% discount for February?
  Log in and register at PARTS.CAT.COM. Once logged in click the link on the email or scan the QR code found on the email.
• What is the link for PARTS.CAT.COM site?
  https://parts.cat.com/en/monark
• Who can get this promo discount?
  This promo is open to all Construction Industry (CI) customers only.
• Can I use this promo in conjunction with other ongoing promotions?
  No, you can only choose one promo at a time.
• When is this promo going to happen?
  The Flash Deals for February will be on Feb. 12, 13 & 14, 2025.
• How can I add the parts numbers that belong to the promotion?
  After clicking the link or scanning the QR code, you will be directed to your shopping cart, which contains the discounted part numbers. You can edit the quantities, add new part numbers, or remove existing ones based on your needs.
• Would you still like me to add the promo code?
  The promo code (FEB60) will automatically apply a discount at checkout on your total purchased amount.
• Can I purchase more than once?
  Yes, you can during the 3-day promo period.
• When can I get the parts I purchased?
  The parts counter team will coordinate with you once you place your orders on PARTS.CAT.COM.
• Can I still cancel my order?
  If the parts counter team has not processed your order yet, you can still cancel it.
• How can I know the status of my order?
  The parts counter team will notify you when your order is ready for pickup. You can also check the order status on PARTS.CAT.COM.
• Can I start to place an order now?
  You can start preparing your shopping cart now, but you can only proceed to checkout during the promotional period. Your items will remain in the cart and will not be deleted, so you can return to complete your purchase once the promotion is live.
• Can I add parts using the link before promo date?
  Yes, you can start preparing your shopping cart now, but you can only proceed to checkout during the promotional period.
• If I add parts before promo date, will the discount apply?
  Promo discount will only apply on the promo period.
• I am a RI/E&T customer. If I scan the qr/click the link, will I be rejected?
  Yes, online order transaction will be invalid and cancelled.
• What are the parts/components that are included?
  Only GD track Group with the Part Number 590-2865.
• What if the customer wants 60% off other UC components?
  The PSSR / ISR sales team will do the discounting based on the PDP Table.