Over-the-Counter

1. Proceed to any Security Bank branch. Initiate a Bills Payment transaction and provide the following details:
• Merchant Name: Monark Equipment Corp
• Customer Reference Number
• Customer Name
• Payment Amount
• Payment Mode (Cash, On-Us/Off-Us Local Clearing Checks, Debit to SBC Account).

2. If Customer reference number is valid, the SBC teller will process payment
3. Teller will print transaction slip. Customer should review the payment details indicated prior to signing the slip and leaving the counter. The validated transaction slip comes in 2 copies – this shall serve as the client’s proof of payment
01 SBOTC

Real-Time Electronic Payment System (REPS)

01 SBREPS

A few things to remember:

  • Transactions must be fully authorized before it can be processed
  • Reports can be exported and downloaded to .xls format
  • Confirmation of final payment or notification of unsuccessful payment is provided real-time to the final authorizer
  • Email/SMS alerts are sent to authorizers to advise them of pending payments

Helpdesk: 887-9188

TBG Implementation: 867-6788

Local 8437, 8431, 8439, 8440, 8427, 8419, 8467 or 8448

Frequently Asked Questions

What are the available contactless modes of payment?

Contactless payment for products, parts, services can be done at your preferred bank kiosks, mobile banking, mobile application, bank online bills payment, and Gcash scan to pay.

What banks are included?

Philippine National Bank (PNB) – over the counter payment
Bank of the Philippine Islands (BPI) – over the counter thru BPI EXPRESS ASSIST kiosk & online (BIZLINK)
Union Bank – over the counter
Security Bank – over the counter & Real-Time Electronic Payment System (REPS)
BDO Unibank – over the counter

What do I need to prepare/provide when doing an over-the-counter payment transaction?

Just provide the CUSTOMER REFERENCE NUMBER (6-digit customer number found in the invoice) CUSTOMER NAME, and AMOUNT TO BE PAID

Will you still issue collection and/or official receipts?

Yes. Original receipt will be sent upon delivery/pick up of products, parts, service, or through motorized collectors and other courier channels (ex: LBC, JRS, Grab, Lalamove, etc.)

Who can I call for further questions?

Concerns regarding Customer Reference number, please contact Monark Finance thru
Edz Tantiongco – 0917-592-9836 or Sheila Pasicolan – 0917-597-5100

For technical concerns on the mode of payment chosen, please refer to the bank hotlines below.
Bank Partner Hotline number for enrollment & technical concerns:
(+632) 8573-8888

For corporate customer using BPI Bizlink:
CLIENT SERVICING
7918-2000 Option 1
Available from Monday - Friday except holidays

Corporate customers needing assistance beyond Client Servicing hours:
BPI CONTACT CENTER
889-10000

For Corporate Accounts, Customer may contact their Branch-of-Account / Cash Management Sales Manager for enrollment requirement and procedure if they need further assistance.

For Bills Payment of Security Bank Online (Retail / Individual Customers)
Landline Number:
(02) 8887-9188
PLDT Toll-Free* number:
1-800-1-888-1250

(+632) 8841-8600