Over-the-Counter

1. Proceed to any BDO Branch
2. Fill out Bills Payment Form (seen below). Once validated by the teller, you will be given a duplicate copy and a Transaction Receipt. You will need to indicate the biller name as “Monark Equipment Corp” and have your Customer Reference Number ready.
3. Segregate Check & Cash payments. For check payments, indicate drawee bank/branch and the check number; For cash payments, indicate denomination and number of bills  
BDO OTC

Frequently Asked Questions

What are the available contactless modes of payment?

Contactless payment for products, parts, services can be done at your preferred bank kiosks, mobile banking, mobile application, bank online bills payment, and Gcash scan to pay.

What banks are included?

Philippine National Bank (PNB) – over the counter payment
Bank of the Philippine Islands (BPI) – over the counter thru BPI EXPRESS ASSIST kiosk & online (BIZLINK)
Union Bank – over the counter
Security Bank – over the counter & Real-Time Electronic Payment System (REPS)
BDO Unibank – over the counter

What do I need to prepare/provide when doing an over-the-counter payment transaction?

Just provide the CUSTOMER REFERENCE NUMBER (6-digit customer number found in the invoice) CUSTOMER NAME, and AMOUNT TO BE PAID

Will you still issue collection and/or official receipts?

Yes. Original receipt will be sent upon delivery/pick up of products, parts, service, or through motorized collectors and other courier channels (ex: LBC, JRS, Grab, Lalamove, etc.)

Who can I call for further questions?

Concerns regarding Customer Reference number, please contact Monark Finance thru
Edz Tantiongco – 0917-592-9836 or Sheila Pasicolan – 0917-597-5100

For technical concerns on the mode of payment chosen, please refer to the bank hotlines below.
Bank Partner Hotline number for enrollment & technical concerns:
(+632) 8573-8888

For corporate customer using BPI Bizlink:
CLIENT SERVICING
7918-2000 Option 1
Available from Monday - Friday except holidays

Corporate customers needing assistance beyond Client Servicing hours:
BPI CONTACT CENTER
889-10000

For Corporate Accounts, Customer may contact their Branch-of-Account / Cash Management Sales Manager for enrollment requirement and procedure if they need further assistance.

For Bills Payment of Security Bank Online (Retail / Individual Customers)
Landline Number:
(02) 8887-9188
PLDT Toll-Free* number:
1-800-1-888-1250

(+632) 8841-8600