Allied customer support agreement: how we prioritize your peace of mind

Through Customer Support Agreement, we make sure that support does not end after each unit sold.

Your equipment plays a significant role in achieving a highly efficient, stress free project. A durable, well-maintained equipment will help you save a huge amount on repair, and keep the workers safe on site. This is why every company should make equipment maintenance a top priority; and it is one of Monark’s goal to help you maintain that built-in value of your equipment, through Customer Support Agreement. This will give you confidence and peace of mind in every equipment you invest in. The Customer Support Agreement is not only limited to Caterpillar products, but is also available to Monark’s Allied Products – CAT Lift Trucks, Tadano Hydraulic Cranes, Putzmeister Concrete Pumps, Genie Boom Lifts and Terex Towerlights.

Did your equipment breakdown in the middle of a field work? Don’t know where to buy spare parts of our Allied products? Need a monthly maintenance for your equipment? This agreement is a commitment to cover preventive maintenance of your equipment, regardless of age or application. Through this, you will enjoy the benefit of detecting early machine problems that lead to high-cost repairs; reduces unscheduled downtime to keep the machine going, which helps you increase the productivity level of every project. This makes your investment worthwhile, as it gives you the freedom to take on multiple projects. Thanks to a quality and durable equipment, and support you can always depend on!

To know more about our Customer Support Agreement, you may visit

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